1. Overview
At ETHERCORE, we strive to ensure that our customers are completely satisfied with our products. If you are not satisfied with your purchase, our refund policy outlines your rights regarding refunds and returns.
Effective Date: October 15, 2023
At ETHERCORE, we strive to ensure that our customers are completely satisfied with our products. If you are not satisfied with your purchase, our refund policy outlines your rights regarding refunds and returns.
To be eligible for a refund, you must request it within 30 days of your purchase, and the product must be in its original packaging and condition. Products that have been used or damaged are not eligible for a refund.
To initiate a refund, please contact our customer service team at [email protected] with your order details. Once your request is received, we will review it and notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.
Certain items are exempt from being refunded, including gift cards, downloadable software products, and personalized goods.